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Terms & Conditions

Effective Date: October 25, 2025

Welcome to M4Meal.com (the "Website"), operated by M4 Meal Pvt. Ltd. ("we," "us," or "our"), a company registered in India with CIN: U56100RJ2025PTC105574. These Terms and Conditions ("Terms") govern your access to and use of the Website, including any content, functionality, and services offered on or through the Website (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Services.

We reserve the right to modify these Terms at any time. Any changes will be effective when we post the revised Terms on the Website. It is your responsibility to check the Website periodically for updates. Your continued use of the Services after any changes constitutes acceptance of the revised Terms.

1. Use of the Services

You may use the Services only if you can form a binding contract with us (typically, if you are at least 18 years old or the age of majority in your jurisdiction) and only in compliance with these Terms and all applicable local, state, national, and international laws, rules, and regulations.

The Services are intended for users interested in gym and fitness nutrition, specifically pre-sealed meal products designed for gym enthusiasts ("Products"). We do not provide medical advice, and any information on the Website is for general informational purposes only.

2. Products and Orders

2.1 Product Descriptions

We strive to ensure that all descriptions, images, and specifications of the Products on the Website are accurate. However, we do not warrant that such information is error-free. Products are subject to availability, and we reserve the right to discontinue or change Products at any time without notice.

2.2 Ordering

When placing an order, you represent that you are providing accurate, complete, and current information. All orders are subject to acceptance by us. We may refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraud. You will receive an email confirmation once your order is accepted.

2.3 Pricing and Payment

All prices are quoted in INR (Indian Rupees) and are exclusive of taxes, shipping, and handling fees unless otherwise stated. You agree to pay the full amount due at the time of order placement. We accept major credit cards and other payment methods as indicated on the Website. By providing payment information, you authorize us to charge your payment method for the total amount.

3. Shipping and Delivery

Products will be shipped to the address provided during checkout. Shipping times are estimates only and commence from the date of order confirmation. We are not responsible for delays caused by carriers, weather, or other unforeseen events. Risk of loss passes to you upon delivery to the carrier.

4. Returns, Refunds, and Exchanges

4.1 Eligibility

Due to the perishable nature of our pre-sealed meal Products, all sales are final unless the Product is defective, damaged, or not as described upon receipt. You must notify us within 48 hours of delivery for any issues.

4.2 Process

To initiate a return, contact us at support@m4meal.com with your order details and photos of the issue. Eligible returns must be unused, in original packaging, and shipped back at your expense. Refunds, if approved, will be processed within 7-10 business days to the original payment method.

4.3 Non-Returnable Items

Customized meals, opened Products, or those not meeting return conditions are non-returnable.

5. Intellectual Property

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by M4 Meal Pvt. Ltd. or our licensors and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Website, except as permitted by these Terms or with our prior written consent.

6. User Content

If the Services allow you to upload, post, or transmit content (e.g., reviews or feedback), you grant us a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, distribute, and modify such content in connection with the Services. You represent that any user content you submit does not infringe third-party rights and complies with these Terms.

7. Prohibited Conduct

You agree not to:

  • Use the Services for any illegal purpose or in violation of any applicable law.
  • Interfere with the Services or access any unauthorized areas.
  • Post false, misleading, or harmful content.
  • Attempt to gain unauthorized access to our systems or accounts.

We may suspend or terminate your access to the Services for any violation of these Terms.

8. Disclaimers

The Services and Products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Services will be uninterrupted, error-free, or secure.

Products are intended for general fitness use. Consult a healthcare professional before using any nutritional products, especially if you have medical conditions, allergies, or are pregnant.

9. Limitation of Liability

To the fullest extent permitted by law, in no event shall M4 Meal Pvt. Ltd., our affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services or Products, even if advised of the possibility of such damages.

Our total liability for any claim arising from these Terms shall not exceed the amount paid by you for the Products giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless M4 Meal Pvt. Ltd. and our affiliates from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your use of the Services.

11. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Rajasthan, India, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved exclusively in the courts located in Jaipur, Rajasthan, India. You waive any objection to venue or convenience.

12. Privacy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it for details on how we collect and use your information.

13. Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, war, pandemics, strikes, or supply chain disruptions.

14. Miscellaneous

These Terms constitute the entire agreement between you and M4 Meal Pvt. Ltd. regarding the Services. If any provision is held invalid, the remainder shall continue in full force.

Our failure to enforce any right does not constitute a waiver. You may not assign these Terms without our consent; we may assign them freely.

Contact Us

If you have questions about these Terms, please contact us at:

M4 Meal Pvt. Ltd. 2nd Floor, S-1, Plot No. 2/530 Chitrakoot, Vaishali Nagar, Jaipur, Rajasthan-302021, India
 Email: support@m4meal.com 
Phone: +91 9119114106 
CIN: U56100RJ2025PTC105574

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